Orders Up is an AI receptionist that answers every call, books reservations, takes delivery and pickup orders, and answers every question — 24/7. Your staff stays focused on the guests in front of them.
🎧 Hear real calls Orders Up handled
The problem
During dinner rush, the average restaurant misses nearly 1 in 4 phone calls. Those aren't just annoyed guests — they're reservations, orders, and repeat customers going to the place down the street.
Hear it live
Press the button below. Orders Up will call your phone in a few seconds — ask it anything you'd ask a restaurant. Reservations, hours, delivery, allergens, you name it.
How it works
We handle the setup. You forward your phone. That's it.
Hours, menu, allergens, reservation rules, delivery zones, FAQs — we bake it all in before go-live.
Keep your existing number. Orders Up picks up on the first ring, 24/7, and transfers to your team when it needs to.
Every reservation, pickup, and delivery order lands in your system. Call recordings and summaries land in your dashboard.
ROI calculator
Drag the sliders. Numbers update live. Conservative defaults — use your own.
Social proof
We used to lose 30+ calls a night during Friday dinner rush. Orders Up caught all of them the first week. It paid for itself the first weekend.
Our hostess team is finally focused on the guests standing at the door instead of the phone that won't stop ringing. Orders Up handles it all and sends reservations straight into OpenTable.
We recommended Orders Up to the Menu Ottawa network because it's the only AI receptionist built for how restaurants actually work — reservations, takeout, delivery, and real customer questions, all in one.
Pricing
No tiers, no feature gates. Every restaurant gets the full receptionist. All prices in CAD, per location.
Restaurant group with 3+ locations? Talk to us about volume pricing.
30-day money-back guarantee. Cancel anytime. No long-term contracts.
FAQ
No. Orders Up uses real, natural-sounding voices that handle interruptions, pick up on tone, and actually listen — not the stiff robo-voice you're used to from phone trees. Most of your guests won't realize they're talking to an AI. Try it yourself in the "Hear it live" section above.
It transfers the call directly to a number you choose — a manager, host stand, or cell phone. It can also text the guest a follow-up with your contact info. You set the rules.
Most restaurants are live in 3–5 days. We handle the menu training, reservation rules, and call forwarding. You review, we tweak, you go live.
Yes. We use call forwarding — Orders Up picks up when your line rings. Your number stays on your signs, menus, and Google listing.
Yes — every call is followed by an automatic text message so nothing gets lost in translation. What the text includes depends on what the call was about:
Fewer no-shows, fewer "wait, what did I order?" follow-up calls, and happier guests who show up at the right place at the right time.
Yes — fully bilingual, included with every plan. It detects the caller's language automatically and responds natively. Built for Ottawa.
OpenTable, SevenRooms, Square, Toast, Lightspeed, and most major POS and reservation platforms. Don't see yours? Ask on the demo call — we likely support it.
Book a 15-minute demo. We'll show you Orders Up working on your actual menu, and run the numbers on your specific restaurant.